Susquehanna Region

February 2015 Susquehanna Event

EVENT DATE:  Wednesday, February 11, 2015

EVENT TIME:  Networking at 6:00; Program begins at 6:30 and will run for 90 minutes

EVENT TITLE:  Conflict Management Styles presented by Colonel (Ret.) Daniel Jensen, D.Ed.

ABSTRACT:  This presentation will provide insight and challenge your thinking in the areas of:

  • Defining Conflict and why Managing Conflict is Important,
  • Conflict Management Styles (Accommodating, Collaborating, Negotiating, Avoiding, Forcing)
  • Dysfunctional versus Functional Conflict.

An assessment instrument, the Thomas-Kilmann Conflict Mode Questionnaire will used. This assessment determines participants preferred styles of dealing with conflict. 

Further discussion will focus on the advantages and disadvantages of the various styles.

PRESENTER:  Dr. Dan Jensen is an independent consultant specializing in strategic planning, leadership, education, and training. He is currently involved in Department of Defense training and education programs with General Dynamics Information Technology; Strategic Learning Consultants, LLC; and INTECON, LLC.  Dr. Jensen is also a member of the Corporate Faculty at Harrisburg University of Science & Technology where he designs and teaches leadership courses and conducts organizational development and leadership forums and workshops.  Additionally, he is an Adjunct Professor at Penn State Harrisburg providing leadership and organizational development instruction and training in support of the university’s Professional Development Programs. He also supports Dickinson College as an organizational development consultant and as a guest instructor for the college’s Management Development Program and the Higher Education Leadership Institute of Central Pennsylvania.

Before embarking in a consulting career Dr. Jensen served for over 26 years as an Army officer ending his military career as an instructor in the Department of Command, Leadership and Management at the U.S. Army War College teaching Strategic Leadership, Strategic Thinking, and other military and leadership related courses.  A practitioner and instructor of leadership, he had a myriad of military assignments ranging from an infantry battalion commander to an organizational development consultant where he designed and facilitated numerous strategic planning, process improvement, team building, and conflict management workshops for senior officials in the Washington, D.C. area and across the United States.   

Dr. Jensen earned a Masters of Strategic Studies from the U.S. Army War College, an M.S. in Human Resource Administration from Southeast Missouri State University, and a B.S. in Education from the University of Wisconsin-Whitewater.  He received his Doctorate in Adult Education from Penn State Harrisburg.

LOCATION:  Computer Aid's Harrisburg Office, 470 Friendship Road Harrisburg PA 17111

CONTACT:  For questions please email  This email address is being protected from spambots. You need JavaScript enabled to view it.  or contact Dan Oneufer at (717) 805-4083

REGISTRATION:  Please Register for this event using the registration link found in on the PMI Website Registration Page .

Susquehanna Area January 2015 Event

Start the New Year off right by attending the upcoming Susquehanna Area PMI chapter meeting on Wednesday January 14.  We are thrilled to have Joe Hessmiller, industry authority in metrics, leadership, and Information Technology as our featured presenter. 


As with all chapter meetings there is no fee to attend, plus you earn valuable PDUs.  You are encouraged to invite friends and co-workers so they can see the benefits of becoming part of the chapter. 


The evening starts at 6:00 with light refreshments and networking.  We will then have a brief business meeting to discuss upocoming events.  Our presentation follows: 


EVENT TITLE:  Driving Innovative IT Metrics - Focusing on the Conditions for Success


ABSTRACT:  This presentation has the following objectives:

  • To establish the need for monitoring the metrics that really matter.
  • To identify the types of metrics that really matter.
  • Show how familiar framework can be adapted for metrics identification (and communication).
  • Give you enough to use back at your office to improve your metrics program.

PRESENTER:  Joe Hessmiller has over 30 years of experience in IT in a variety of areas, including:  analyst, programmer, technical training manager, project manager, user interface designer, project management consultant, consulting sales and marketing manager. Joe has wWorked with dozens of IT managers from Fortune 50 corporations and large government agencies.  He is a regular presenter at the IT Metrics and Productivity Institute events and webcasts.


LOCATION:  Computer Aid's Harrisburg Office, 470 Friendship Road Harrisburg PA 17111


CONTACT:  For questions please email  This email address is being protected from spambots. You need JavaScript enabled to view it.  or contact Dan Oneufer at (717) 805-4083


REGISTRATION:  Please Register for this event using the registration link found in on the PMI Website Registration Page .

Susquehanna Region October 2014 Event


DATE:  Wednesday, October 8 2014

TIME:  Networking 6:00 - 6:30 - Meeting and Presentation 6:30 - 8:00


LOCATION: Computer Aid, 470 Friendship Road Harrisburg PA 17111 (adjacent to Bass Pro Shop at the Harrisburg Mall)


Please plan on joining your Keystone PMI peers this Wednesday October 8th for the monthly Susquehanna Region meeting.  This month’s meeting will feature a review of the key points from the Keystone Chapter's PMI Annual Meeting and an interactive review of the PMI Code of Ethics and Professional Conduct.

As always, you are encouraged to invite guests at no cost to help them better understand project management and the benefits to joining the PMI chapter.

TOPIC: "How Am I Doing? An Interactive Review of the PMI Code of Ethics and Professional Conduct”

If you have taken or are preparing for any of the PMI exams, you have encountered the PMI Code of Ethics and Professional Conduct. This session will provide a review of the material found in that simple, concise, but oh-so-important document.  During the session you will be presented with the PMI Ethical Decision-Making Framework as an aid to assist you in determining the appropriate course of action for questions of ethics. 

Be prepared to apply your knowledge through a variety of case studies that will challenge your thinking and help you prepare for the real ethical issues that project managers encounter regularly as part of their jobs


You may know Dan as the Coordinator of the Susquehanna Region.  Dan is an IT Project Manager working for Computer Aid, assigned to Pennsylvania’s Commission on Crime and Delinquency.  In his current capacity he is responsible for recent and ongoing re-engineering efforts for several key business systems used by the Commission to serve Juvenile Justice, Victims of Crime, and the training and certification needs of Constables, Sheriffs, and Deputy Sheriffs

Dan also provides input as a volunteer member of a major credit union, serving on its Supervisory Committee and its Technology Advisory Committee.

Dan lives in Dillsburg with his wife and two college aged boys.

REGISTRATION: Please register for this meeting online at the PMI Keystone website:

CONTACT: This email address is being protected from spambots. You need JavaScript enabled to view it.

IIBA Harrisburg Chapter MIxer

Our colleagues at the Harrisburg Chapter of IIBA are hosting a mixer on November 20, from 5:00 to 7:00 at the Appalachian Brewing Company, 50 N. Cameron Street Harrisburg. Please visit their website here for more details.

Change Management or Change Management

Susquehanna - Change Management or Change Management

DATE:  Wednesday, October 12, 2011

TOPIC:  Leadership Lessons for Project Managers

PRESENTER: Jenn Oswald

TIME:    6:00 - 6:30  Networking and Refreshments
              6:30 - 6:45  Business Meeting
              6:45 - 7:45  Presentation
              7:45 - 8:00  Q&A and Wrap-up

Presentation Synopsis

Managing project scope (Change Management) is a constant struggle for project managers.  Stakeholders are often negotiating additional functionality in the middle of the project lifecycle creating challenges to the project schedule and budget.  However, this change management struggle is only one type of project change management challenge that project managers face.  Enter—organizational change.  Organizational change management challenges present additional challenges to even the most seasoned project manager, as stakeholders are continually pressed to do business in a new way.  Negotiating these waters in the midst of managing timelines, quality concerns, budget issues, and requirements can seem almost impossible.  However, understanding the fundamentals of organizational change management and how these fundamentals coincide with project scope (change management) can give project managers an advantage as they lead and communicate.  This session will focus on the differences and interconnectivity between project scope (change management) and organizational change management.  Be prepared to participate in some exercises that challenge you to change the way you do some ordinary things!

Jennifer Oswald, CBAP
Vice President
Momentum, Inc.

Ms. Oswald currently serves as a Vice President for Momentum, Inc. where she is responsible for expanding professional services and delivering quality consulting services for Momentum’s clients.  Ms. Oswald is an experienced consultant specializing in IT projects and strategic planning and facilitation and has worked with a variety of public and private sector organizations throughout her tenure as a consultant with Momentum, Inc.

Currently, Ms. Oswald is focused on the Health Care and Education verticals, serving on several local boards and committees to drive change within the Central Pennsylvania region.  Ms. Oswald serves on  the HHIE Front End Adoption Committee to bring together healthcare and community leaders to improve healthcare quality, costs, access and patient safety through the deployment of health information technologies within and between health care organizations in the greater Harrisburg region.  Ms. Oswald has delivered EMR/EHR Workflow Workshops for several PA state associations and is an active board member for the PA Physicians Advisory Group. 

In addition, Ms. Oswald is a founding member of the Association of Change Management Professionals and is working on the International Committee to establish Global to Local partnering relationships.  She is passionate about providing local change professionals with a forum to foster their professional development and exchange ideas. 

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